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My Order

I ordered multiple items, why did I only receive one?

My order says "delivered" but i haven't received anything?

I need to change or cancel something on my order. How can I do that?

I have entered an incorrect adress, what should i do?


I just placed an order, when will it ship?

How do i know if my order has been shipped?

Why haven't i recieved my shipping confirmation?

How long is the shipping time?

Does Covid-19 affect shipping times?

Why doesn't my tracking number work?

Returns & Refund

How do I return an item?

Is my product eligible for a return?

Will shipping be covered for my returns?

What if the item(s) I received is defective, incorrect, damaged, or missing?

How long is the return process, and when will I receive my refund?

Do you have a return address in the US?


Where do you ship from?

Which payment methods do you accept?

Is my personal information safe when shopping at your site?

I tried to make a payment but my credit card got rejected. What can I do?

How do i know if the pull up bar will fit my doorway?

What is your Prevention Policy for COVID-19?

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